The Copy All Messages window is where you can copy all messages on one or more queues to other queues. The messages will remain on their originating queues and will simply be copied to different queues specified by you.
The Copy All Messages window appears when you select Messages > Copy All from a queue's action pop-up menu. In the below example, two queues are selected.
Below is an example of the Copy All Messages window. The originating queue name is displayed at the top of the window. In the example below, the originating queues are AA and AB.
From the queue list, select all desired queues you would like the messages to be copied to. You can use the Filter by field to easily search for queues.
If you select a Copy By Criteria filter, messages will only be copied if they meet the criteria specifications.
Click Ok. All messages from the originating queue(s) will now be copied to the selected queues. If a Copy By Criteria was selected, only the messages which meet the criteria will be copied.